Dear Customer,

Kindly note that due to system problems some Mercosul Line systems are down.

While we work to get back to our regular activities and keeping our daily business kindly note our contingency plan.

We count on your support to the following processes:

Booking - working normally through our website: http://www.mercosul-line.com.br/areacliente_booking.php

Customer Service - send your emails to: atendimento.mercosulbrasil@gmail.com

*Our customer service phones 0800 are not working.

Documentation - send your shipping documents to: documentacao.mercosulbrasil@gmail.com

Sales - get in contact with your sales executive through cell phone and in case needed, through: vendas.mercosulbrasil@gmail.com

Finance - send your payment receipt to: comprovante.mercosulbrasil@gmail.com

All of our mobile duty phones are working normally, check for available contact numbers at the left menu.

We'll send updates as soon as possible.

Yours truly,

Mercosul Line Team.


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