FAQ

How do I proceed with the release of my River Plate BL?

To proceed with the release of your River Plate BL (Bill of Lading), you must send the proof of payment to the email fin. After payment confirmation, the instruction will be forwarded to the origin so that our agent can issue the BL and unlock the shipment. To check the status of released BLs, please contact us via the customer service email - atendimento@mercosul-line.com.br.

FAQ